Hello Adventure (Pty) Ltd.
Document Updated: 21 November 2019


Hello Adventure
Privacy Policy 


Hello Adventure is registered as Hello Adventure (Pty) Ltd. This privacy policy will explain how we use the personal data we collect from you when you use our website.


What data do we collect?

Hello Adventure collects the following data:

How do we collect your data?

You directly provide Hello Adventure with most of the data we collect. We collect data and process data when you:


Hello Adventure may also receive your data indirectly from the following sources:


We use a share widgets to allow you to share our webpages on your social media platforms. These requests may track your IP address in accordance with their data privacy policy. We do not store this information; please refer to your chosen social media platforms for their data and privacy protection policies.


How will we use your data?

Hello Adventure collects your data so that we can:


When Hello Adventure directly processes your payment, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.


How do we store your data?

Hello Adventure securely stores your data at our physical premises and on Google Drive.


We will keep your personal identification data for up to ten years. Once this time period has expired, we will manually delete your personal identification data. You may ask us to delete your personal identification data at any time.



Hello Adventure would like to send you information about products and services of ours that we think you might like, as well as those of our suppliers.


If you have agreed to receive marketing, you may always opt out at a later date.


You have the right at any time to stop Hello Adventure from contacting you for marketing purposes or from sharing your data.


If you no longer wish to be contacted for marketing purposes, please contact us via email (bookings@helloadventure.co.za).


What are your data protection rights?

Hello Adventure would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Hello Adventure for copies of your personal data. We may charge you a small admin fee for this service.

The right to rectification – You have the right to request that Hello Adventure correct any information you believe is inaccurate. You also have the right to request Hello Adventure to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Hello Adventure erase your personal identification data, under certain conditions.

The right to restrict processing – You have the right to request that Hello Adventure restrict the processing of your personal identification data, under certain conditions.

The right to object to processing – You have the right to object to Hello Adventure’s processing of your personal identification data, under certain conditions.

The right to data portability – You have the right to request that Hello Adventure transfer the data that we have collected from you to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: bookings@helloadventure.co.za.



Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology


For further information, visit allaboutcookies.org.


How do we use cookies?

Hello Adventure uses cookies in a range of ways to improve your experience on our website, including:

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Privacy policies of other websites

The Hello Adventure website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

Hello Adventure keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 July 2019.


How to contact us

If you have any questions about Hello Adventure’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@helloadventure.co.za
Call us: +27 65 95 35 437
Or write to us at: PO Box 193, Mossel Bay, South Africa, 6500.


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Hello Adventure has not addressed your concern in a satisfactory manner, you may contact the South African  Information Commissioner’s Office.

Email: inforeg@justice.gov.za
Address: 33 Hoofd Street, Forum III, 3rd Floor Braampark, Braamfontein, Johannesburg.